Delete an account

Delete an account you no longer use. Pick it under Editing (Title bar → gear → Settings → Accounts) → Delete account → Delete. This permanently removes the account and the trades you deleted from it, on every computer that syncs.

Caution

Deleting cannot be undone. Take a backup first (see Back up now).

Tented refuses in two cases, and the dialog says which:

• The account still has trades, drafts included: “… still has 3 trades. Delete or move them first.” Delete the trades in the Journal or the Trades view, then delete the account again. The dialog also says “move”, but Tented has no command that moves a trade to another account.
• Orders are still working at the broker: “… has 1 order still working at the broker. Cancel it in TWS first.” Cancel them in TWS, wait for Tented to see it, and try again.

Both refusals are by design.

Close your Tented sign-in account. There is no delete button in the app. Email support@tented.app from the address on your account. Closing removes your account, synced journal, Desk history, feedback reports and usage records from Tented’s active systems within 30 days. Copies on your computers and in your backup folders stay until you remove them (privacy notice at tented.app/privacy).